Consumer’s choosing to shop online for vehicles is typically not a new trend, due to which dealers continue to invest in improving their online capabilities to bring the best experience to retain and obtain valuable customers. However, the success of online vehicle shopping requires a sense of consistent trust with total transparency throughout the e-commerce experience. In order to promote transparency, you need to show your customers exactly what you are offering, and this is where virtual vehicle inspection comes into play.
What is a Virtual Vehicle Inspection?
Virtual Vehicle Inspection allows the vehicle to be inspected digitally by using a combination of AI, machine learning, cameras, mobile apps and cloud based softwares to assess the condition of the vehicle and generate a detailed inspection report for its users. When someone is looking to buy, sell, or register a car online to someone else, the 3 parties involved are- the buyer, the seller, and the Inspector. These are the three main parties crucial for any vehicular transaction online in order to ensure the vehicle is trustworthy, government mandates fulfilled.This gives the buyers some confidence in the vehicle.
Virtual Inspections allows to streamline the entire vehicular e-commerce workflow, it works as an incredibly powerful tool for a foundation that goes a long way in helping your brand make valued customers and cost-effective online shopping experience for our customers.
Benefits of Virtual Vehicle Inspection
Already a lot of dealers have moved forward to virtual inspections leaving behind the old ways of physical vehicle appraisal and switched to virtual vehicle appraisal. Digital vehicle inspection allows the customers to make an informed decision with the help of detailed repair approvals, and maintenance. This allows them to understand the why and how behind the recommended services and repairs.
Before fully understanding how digital car inspection services work, you need to understand the benefits of having an AI-powered inspection process:
Convenience and Accessibility
AI powered virtual inspection allows vehicle owners, customers, and dealers to conduct inspections remotely from anywhere and anytime. This provides convenience for all the parties involved. These inspections are usually done through mobile vehicle inspection, making the process easily accessible to anyone interested. It’s easy accessibility helps increase the customer reach to international levels, which in turn leads to a bigger market size.
Enhanced Accuracy
Advanced AI algorithms inspect the images and videos to identify damage, such as scratches, dents, or other mechanical problems, compared to manual inspections, reducing the scope of human error. Unlike manual inspections, which can be hampered by the individual influence of the inspector’s car, AI-based software helps with a standardized approach to assess the data on equal grounds.
Faster Claims & Pre-purchase Inspections
Virtual inspections allow insurers to assess vehicle damage instantly, speeding up the claim approval process and leading to quicker payouts. Alongside the quick claim process, when purchasing used vehicles, consumers can instantly assess the condition of the car based on a data-driven virtual appraisal and car inspection report.
Cost Effective
Due to the remote nature of the inspection, it helps reduce the labor and transportation. This is especially useful for car dealerships who frequently need personnel and have to travel to a designated inspection site. Also, because the inspections are digital, eliminating the costs of equipment required for inspections, and to handle multiple inspections at the same time.
Opportunity to Scale
Manual inspections often require trained personnel to handle a single inspection individually. However, virtually smaller teams can handle multiple same-day vehicle inspections.
Also, companies that need to handle multiple claims in a stack can perform multiple inspections simultaneously without needing to increase the task force.
Better Reporting
AI-driven software helps create a comprehensive and detailed car inspection report along with high-resolution images and videos. Also, digital inspection offers better transparency because of better image and video quality and time stamps, which work as verifiable evidence of the vehicle’s condition.
How Virtual Vehicle Inspection Works?
Virtual Vehicle Inspection is an AI driven inspection solution for automotive industry and dealerships for an improved digital presence. It provides high resolution virtual images and videos with detailed inspection reports for both pictorial and written analysis of the car for the user. Here’s a detailed breakdown of how it works:
Initiation of the Process
Initiating the process by scheduling a free vehicle inspection usually with the help of a mobile app. In this, clear guidelines are given to the car owner on how to proceed with the inspection, including the images, videos and capture angles and area of focus for a detailed view of the vehicle.
Capturing Images/Videos
The next step in the process is to capture the high resolution images and videos from specified angles including images and videos of the exterior, windshields, specific areas with the visible damage, interior and more.
AI driven Analysis
Once the images and videos are uploaded, with the help of AI automated damage detection is used to identify different types of vehicular damage. The images uploaded by the owners are processed in order to assess the free auto inspection.
Cloud Storage
The data collected with the help of images and AI is then automatically stored in a cloud based software with time-stamps, coordinates and much more. Then it is further analyzed and integrated with other databases to check the validity of the data.
Generating Inspection Report
The system then generates a detailed vehicle inspection report with a summary of the vehicle condition, areas of concern and suggested repairs or maintenance. This analysis includes data like mileage, kilometers driven, tyre condition and more.
Features of Spyne’s Virtual Vehicle Inspection
Spyne.AI offers cutting-edge AI merchandising solutions for automotive dealerships in order to help them with better conversion rates and customer retention with easily accessible virtual inspection. Not only dealership, but it also provides free car inspections to individual car owners on a free trial basis. Some of the features offered are as follows:
Real-time High-Resolution Image Generation
Users can create real-time high resolution images of their car using AI tech. These highly detailed images help depict the conclusive condition of the car which is essential for sales listings, car appraisal, documentation and further analysis.
360° AI Assisted Video Scan
AI assisted 360° Spin Video feature makes sure that every angle of the car is documented. With the help of this technology, further analysis on the condition of the car can be reviewed thoroughly without any missed spots, dents or damage.
Stunning Video Tour
Their AI offers 100+ templates to help you effortlessly design your detailed car video in less than 30 seconds with additional features like AI voice cleaning and more.
Integration to Database
Spyne’s AI-powered vehicle inspection systems store all the car’s inspection reports, allowing users to view complete information directly from their cloud storage database. This provides complete transparency for future users by allowing them to view historical data of the car in order to schedule future vehicle maintenance and repairs.
Cutting-Edge AI Algorithm
With the help of AI-automated full car check procedures, it lowers the probability of human error. It makes sure to go through with the detailed oversight of the car and increase the quality of the inspection.
In a Nutshell
Digital Inspection of vehicles is the next step in transforming the automotives diagnostic with the help of AI driven statistics. Virtual vehicle inspections are revolutionizing the automotive industry by providing a tech-driven solution for car dealerships as well as individuals. By leveraging machine learning and AI, it helps generate accurate reports and transparent information to the user to provide better customer experience.
This system allows users to remotely assess the condition of vehicles with the help of detailed images, videos and detailed reports to make the process faster, cost-effective and overall make a better automotive e-commerce ecosystem by building trust and transparency with the users.
  
