Sifting through options to find the perfect CRM for your dealership is a long journey. However, it can be made easier by knowing the unique selling points of automotive CRM systems, their strengths, features, and more. That way, you can select the option that suits your requirements. Automotive CRM reviews provide an in-depth overview of a software’s functionality and what sets it apart from its competitors. Read on to learn more about it!
What is Automotive Dealership CRM?
Automotive CRM software is a specialized system built for car dealerships to manage customer interactions and track leads throughout the sales process. It ensures an efficient workflow with centralized information about the customer, like contact details, browsing and purchase history, and service records.
An effective automotive CRM software enables you to keep leads engaged while managing customer information. It allows you to communicate consistently with a relevant customer demographic and oversee long-term follow-ups. The best CRM for auto dealerships follows a niche and tailored system to improve the sales process and guarantee success.
What are Automotive CRM Reviews?
Automotive CRM reviews are evaluations and feedback on software platforms designed to manage customer relationships for car dealerships. These reviews assess their features, user interface, lead management capabilities, and general ability to enhance customer retention and sales performance.
Automotive CRM software reviews aim to educate prospective customers on the USPs of automotive CRM companies. These detailed insights enable a dealership to select the ideal system that aligns with its requirements.
List of the Top 15 Automotive CRM Reviews in 2025
The most-visited automotive CRM reviews praise the software’s navigation features, comprehensive interface, and other functionalities designed for the automotive industry.
1. Spyne
Spyne’s automotive CRM reviews have all good things to say about the multi-faceted CRM system. Spyne has helped numerous automotive dealerships improve business operations and boost effective customer communication.
| Product Overview | Spyne’s tools are designed to enhance customer engagement, make the sales process efficient, and aid in managing inventory. Centralized data tracking abilities, monitoring of the sales pipeline throughout the sales process, and seamless integration with existing systems. |
| Rating | 4.8 |
| Popular Customer Reviews | 1. Scott R (Media Director): “It’s so easy to track all my leads in one place with Spyne. The dashboard is so smooth and responsive, plus it’s got all the features I could ever need.” 2. Ash K (Owner, Small Business): “All my customer’s information is available in one place. Saves me so much time and is so efficient. |
| Pricing | Spyne’s automotive CRM software solutions are free for all dealerships, but to access premium features, it requires an affordable and budget-friendly subscription. |
| Languages supported | Multilingual CRM |
2. VinSolutions
VinSolutions’ integration abilities allow for seamless incorporation with other dealership systems. Its CRM is also mobile-optimized, allowing the sales team to access customer data on the go.
| Product Overview | A comprehensive auto dealer CRM specifically designed to manage vehicle inventory, segregate leads, and optimize sales processes. |
| Rating | 4.2 |
| Popular Customer Reviews | 1. Jennifer L. (Small Business): “I like the ways that you could customize the reports. It’s a powerful platform.” 2. Neil K (Small Business): “Very easy to use! The app works great. Easy to track my sales leads.” |
| Pricing | You need to contact the CRM provider for pricing details. |
| Languages supported | Multilingual CRM |
3. DealerSocket
DealerSocket specializes in centralizing data and marketing automation.
| Product Overview | DealerSocket’s auto sales CRM works to manage customer relationships and inventory. It aids automotive dealerships in streamlining inventory as well. |
| Rating | 3.8 |
| Popular Customer Reviews | 1. Selena R (BDC REP, Small Business): “Best CRM. Being able to have an organized system to track and follow up with clients.” 2. Daniella G (Small Business): “DealerSocket user for 8 years. I like that it is easy to teach new people on how to use it. |
| Pricing | Starts at $750 per month. |
| Languages supported | English |
4. Auto Raptor CRM
Auto Raptor’s automotive CRM solutions integrate with various communication channels, like texting and email. Its CRM has an easily navigable interface.
| Product Overview | This CRM for auto dealerships monitors lead engagement and ensures boosted conversion rates. |
| Rating | 4.5 |
| Popular Customer Reviews | 1. John Higgins (Carmix Auto Sales): “We were immediately able to jump in and take advantage of what AutoRaptor had to offer.” 2. Chad Randash (Randash Auto Center, Owner): “We looked at and tried out a few different CRMs, but AutoRaptor does a great job with its simplicity. It works well, and it’s an easy process.” |
| Pricing | Starter plan at $399 per month. |
| Languages supported | English |
5. HubSpot CRM
HubSpot Sales Hub’s automotive CRM reviews describe it as an effective and easy-to-use automotive CRM software.
| Product Overview | HubSpot’s automotive marketing software is a robust platform that allows dealers to track leads, automate follow-ups, and ensure a smooth sales process. |
| Rating | 4.4 |
| Popular Customer Reviews | 1. Vikram S (VP): “It’s an intuitive source for deals. It’s a great repository for logging and managing deals.” 2. David G (Customer Relationship Manager): “HubSpot does everything! Having a place to keep track of every deal stage is just amazing, it makes our lives 1000 times easier.” |
| Pricing | HubSpot provides a free CRM. Their more advanced CRM plans warrant a subscription ranging from $20 to $3,000. Their Enterprise plan has a one-time onboarding fee of $7,000. |
| Languages supported | Multilingual CRM |
6. Reynolds & Reynolds
Reynolds & Reynolds’s automotive CRM tools aid proactive customer communication and effective lead management.
| Product Overview | Reynolds & Reynolds CRM software for auto dealerships provides automated follow-ups, lead recovery, and call tracking services. |
| Rating | 3.4 |
| Popular Customer Reviews | 1. Koeppel Nissan: “Mobile app is easy, there are lots of options. Customizing views and dashboards are a strength, makes life more convenient once familiarized.” 2. Gerzenys RV World: “Very easy CRM to use, bulk emailing is easy as is the tracking of the campaign, makes it easy to keep personnel organized.” |
| Pricing | You need to contact the CRM provider for pricing details. |
| Languages supported | Multilingual CRM |
7. Elead One
Elead One is a robust CRM system. This software helps speed up the sales process while nurturing customer relationships.
| Product Overview | Elead One provides automotive DMS and automotive CRM integration. The CRM helps generate quality leads and deepen customer relationships through automated marketing campaigns. |
| Rating | 3.3 |
| Popular Customer Reviews | 1. Loganville Ford: “Great reps, features are excellent, click to call integration is effective, the reporting and mobile app are also well received.” 2. College Station Hyundai: “Ease of use, adequate training provided, and satisfactory employee utilization.” |
| Pricing | You need to contact the CRM provider for pricing details. |
| Languages supported | English |
8. CDK Global
CDK Global has AI-based action recommendations for dealership improvement and multichannel communication abilities.
| Product Overview | The automotive CRM reviews for this dealership CRM have praised its lead management, customer interaction improvement features, and integration process. |
| Rating | 4.2 |
| Popular Customer Reviews | 1. Patsy P: “Long time CDK user. The integration between departments is what I like the most.” 2. Autum G (Small Business): “The ease of use and integrations with their CRM are always smooth. Use this program daily and rarely experience system issues.” |
| Pricing | $285 per month with additional applications costing $100 each. |
| Languages supported | English |
9. Votenza
Votenza has a user-friendly, navigable interface and dashboard customization options.
| Product Overview | This automotive CDP focuses on a seamless workflow and hurdle-free integration with dealership systems. Votenza’s automotive CRM reviews applaud their ease of use. |
| Rating | 3.5 |
| Popular Customer Reviews | 1. Brittany Hibdon: “Very easy to use, the dashboard interface is as smooth as butter, and there are almost no hiccups involved.” 2. Gerzenys RV World: “Totally satisfied with the operations of Votenza. A good lead management tool.” |
| Pricing | You need to contact the CRM provider for pricing details. |
| Languages supported | English |
10. Dominion Dealer Solutions
Dominion Dealer Solutions provides multichannel communication and data reports for dealership analytics.
| Product Overview | This automotive dealership CRM approach leads management and customer data segregation comprehensively. |
| Rating | 2.5 |
| Popular Customer Reviews | 1. Ryan V: “This is a simple yet comprehensive CRM solution.” 2. University Honda: “Never experienced more professional customer service than with Dominion Dealer. |
| Pricing | You need to contact the CRM provider for pricing details. |
| Languages supported | English |
11. Dabadu XRM
Dabadu’s automotive CRM reviews highlight its aim to transform the old-fashioned and repetitive way of customer interaction management.
| Product Overview | Daabadu specializes in lead management, collating customer information into an accessible platform, and employing efficient marketing tactics. |
| Rating | 4.5 |
| Popular Customer Reviews | 1. Jobins B: “I can manage my leads based on my customers’ vehicle preferences, which is helpful when setting up reminders and working on how we can upgrade what we do.” 2. Rohan N: “You can easily manage your dealership with Dabadu. I can see everything going on in my dealership and my reps. When the leads came in, appointment tracking, and more.” |
| Pricing | You need to contact the CRM provider for pricing details. |
| Languages supported | English, French, Spanish |
12. DriveCentric
Drive Centric is one of the automotive CRM systems that offers a variety of AI-powered tools that aid in dealership management.
| Product Overview | Easy to use and navigable CRM that strives to quicken the sales process and maximize customer engagement. DriveCentric CRM allows efficient scaling and management of leads. |
| Rating | 4.6 |
| Popular Customer Reviews | 1. Niel Beers: “This CRM is very user-friendly! The CRM’s layout is easy to follow, and its additional features make it a useful dealership companion.” 2. Andrew Walser: “DriveCentric is making a stellar impact on our business. They’re changing the way they manage in the game.” |
| Pricing | You need to contact the CRM provider for pricing details. |
| Languages supported | English |
13. Teamgate CRM
Teamgate functions in a multi-faceted and user-friendly way. Teamgate’s automotive CRM providers can be vouched for at all dealerships.
| Product Overview | This CRM aims to boost the sales process with UI, integrations, and features such as performance analytics and demand forecasting. |
| Rating | 4.4 |
| Popular Customer Reviews | 1. Fabiola S: “Teamgate makes it so much easier to enhance customer relationships. We’ve been able to maintain lasting contacts and even made some solid new leads!” 2. Juste G: “It’s a convenient platform to manage information about customers, service sales, and reminders. It’s got everything we need in one place.” |
| Pricing | The starter pack is free. The remaining two packs are $39.90 per month and $59.90 per month, respectively. |
| Languages supported | English, Lithuanian |
14. Selly Automotive
Selly Automotive aims to streamline communication between the dealership and its customers by providing all relevant information in one platform.
| Product Overview | Selly Automotive CRM automates follow-ups, has text-based marketing promotions, and has integrated calling. |
| Rating | 4.7 |
| Popular Customer Reviews | 1. Dilon: “This is an awesome software. It’s made following up with customers effective. It’s a simple and clutter-free CRM.” 2. Kevin H: “100% satisfied with Selly. Their product has gone beyond all our expectations.” |
| Pricing | The starting price is under $100 per month. |
| Languages supported | Multilingual CRM |
15. ProMax
ProMax CRM’s automotive CRM services work to simplify dealership functioning by providing multiple features that make operations efficient.
| Product Overview | This CRM integrates with inventory management systems and has lead management features for effective prioritization. |
| Rating | 3.9 |
| Popular Customer Reviews | 1. Brian Lough: “It’s always so easy to work with the ProMax CRM tool. It provides us with a one-stop-shop for all points of reference.” 2. Vera Hartman: “ProMax’s solutions have put them in my good books for over two years now. It’s a wonderful and effective CRM tool.” |
| Pricing | You need to contact the CRM provider for pricing details. |
| Languages supported | Multilingual CRM |
Why is Spyne’s Automotive CRM the Best Choice for You?
Spyne’s automotive CRM software is the best in the industry for car dealer management software. Its scalability ranges from CRM for auto repair shops to automotive dealership CRM. We cater to automobile businesses of all sizes, providing the highest-rated service. Whether it is lead generation, management, or customer data segmentation, Spyne revolves around convenience and customer satisfaction.
1. Automotive Lead Recovery
Spyne’s CRM can efficiently recover lost leads to ensure that no sales opportunities are lost. We make sure you stay in contact with current customers and analyze past interactions to rediscover lost leads. Our re-engagement strategies are personalized campaigns that cater to customer preferences.
2. Automotive Customer Retention
With the incorporation of an AI receptionist agent, your customers would be engaged 24/7. Automating calls with live tracking provides the dealership with a record of the conversation and ensures each customer is paid attention to. Our automotive CRM reviews speak highly of Spyne’s retention abilities, where each customer is given personalized prompts based on their dealership activity. Our dealership CRM providers ensure no lead is lost and are kept in the loop.
3. Automation of Tasks
Tasks like email follow-ups, reminders, and promotional campaigns are done automatically. Our cloud dealer management system carries out these processes in an efficient way, leaving your team free to focus on building lasting customer relationships. The automation of repetitive tasks gives CRM automotive meaning by engaging with your customers on a personal level. This feature leaves a particularly good impression on automotive CRM reviews.
4. 24/7 Automotive Customer Engagement
Your business can still run after closing time. Spyne works overtime to oversee proactive communication with all your dealership’s leads. No matter the time or place, Spyne will save the day with our genius AI receptionist agent. Any calls made to your dealership while you are unavailable are taken by the AI agent and are recorded for your convenience and later reference.
5. Sales Process Monitoring
From a lead popup to the closing of a deal, Spyne’s car dealer CRM system is with you. Our automation monitors and solidifies the entire sales process, prioritizing leads based on conversion likelihood so you know the opportunities to focus on. After a deal is closed, you can follow up with your clients through individualized emails and reminders to keep them engaged.
6. Detailed View of Customer Information
Spyne’s automotive software collates customer data from all online marketplaces. Our best CRM for auto dealerships presents customer information from contact details to vehicle servicing and purchasing history under a unified dashboard. Track all activity in your dealership, monitor lead status, and segregate relevant information effortlessly. Spyne makes it to the top of automotive CRM reviews for its ease of use and flexible personalization options.
7. Cost-effective and Scalable
Spyne also provides CRM for small businesses, so there is no need to worry about the size of your dealership. We aim to help automotive companies just starting in the industry with the best technology realize their true potential. Our automotive CRM software is extremely budget-friendly.
Conclusion
Automotive CRM reviews are crucial in how automotive desking software is presented. It gives potential customers an impression of the functioning of the system. Prospective buyers would want to know their unique selling points and what separates them from the rest. Spyne continues to frequent the top of every automotive CRM company list, with our expert technology crafted with your dealership’s success in mind.
