Vini AI
Conversational Agents for Dealerships

From test drives to service appointments, inquiries to confirmations, Vini AI handles every interaction, 24/7.

TRUSTED BY

Conversational AI That Speaks Your Language

Can I get the price for the Honda Civic? My ZIP code is 94110.

Sure! Your estimated price is $26,450. Would you like to schedule a test drive or speak with a product specialist?

A test drive on Friday please.

Eric

Prevent drop-offs and capture buyers who would otherwise go elsewhere.

Capture and qualify every buyer lead

Vini AI can instantly respond to inquiries 24/7, qualify leads, route hot prospects to the right salesperson, and follow up automatically.

My car needs to be realigned, can you help?

Of course, I can schedule a quick inspection or arrange pickup, What’s convenient for you?

Pickup sounds good. Tomorrow morning works.

Jessica

Reduce no-shows, increase bay utilization, and boost repeat retention.

Handle service calls without hold times

Vini AI can auto-handle appointment scheduling, real-time rescheduling, service reminders, and post-service follow-ups across phone, text, and web.

Hey! it's late at night but my car engine has stopped working. Can you schedule the earliest possible service appointment?

Sure! The dealership is closed but I can assist you. Does tomorrow 8:30 am work? Would you like to avail pick-up facility?

Yes, thank you!

Claire

Proactively engage high-intent leads and enable better attribution.

Turn opportunities into appointments

Vini AI powers personalized engagement from ads, website, marketplaces, and calls through retargeting funnels.

Hi, I'm looking for Left front fender for 2018 Ram 1500

Hi, we have one in stock at $456. Want me to arrange pickup, delivery or order?

Pickup for Monday 9 am please.

Mia

Convert more inquiries and grow parts revenue without adding headcount.

Automate every parts inquiry instantly

Vini AI handles part requests instantly, checking availability, quoting prices, and guiding buyers across chat, text, and calls.

Hi, I want to check what financing options I quality for. My name is John, ZIP 30301 and monthly income $5,000/month.

Thanks, John! You may qualify for rates starting at 5.9% APR. Want me to connect you to a finance manager or start your credit app now?

Yes please.

Elise

Increase F&I product penetration and reduce abandoned deals.

Simplify conversations and close faster

Vini AI simplifies financing conversations by educating buyers on plans, answering questions, and nudging completion, all without pressure.

Automate Every Milestone, from Lead to Loyalty

Vini AI connects with customers at every stage, capturing leads, booking appointments, sharing offers, and keeping conversations moving without delays.

Capture Leads Off-Hours

Answers calls and messages 24/7 in the customer's preferred language, capturing every opportunity.

Personalized Sales Campaigns

Engages prospects with personalized outreach at the right time, turning interest into test drives and sales.

Provide Simplified Payment Guidance

Shares loan options, monthly payments, and approval status instantly, removing delays that stall deals.

Respond to Customer Inquiry Instantly

Vinnie AI provides immediate response to customer queries like Carfax, service, appointments, and more.

Book Recall Appointments Faster

Proactively alerts callers about open recalls, nudging them to make a purchase.

Boost Conversions

Intelligently pushes buyers towards test drives, appointments, and financing options, boosting conversion rates.

Capture Leads Off-Hours

Answers calls and messages 24/7 in the customer's preferred language, capturing every opportunity.

Personalized Sales Campaigns

Engages prospects with personalized outreach at the right time, turning interest into test drives and sales.

Provide Simplified Payment Guidance

Shares loan options, monthly payments, and approval status instantly, removing delays that stall deals.

Respond to Customer Inquiry Instantly

Vinnie AI provides immediate response to customer queries like Carfax, service, appointments, and more.

Book Recall Appointments Faster

Proactively alerts callers about open recalls, nudging them to make a purchase.

Boost Conversions

Intelligently pushes buyers towards test drives, appointments, and financing options, boosting conversion rates.

Everything You Need ToUpshift Customer Experiences

Omnichannel communication

Always-On Conversations, Across Every Channel

Handles conversations seamlessly across phone, chat, and email, meeting customers where they are.

Available Anytime, Anywhere

Handles conversations seamlessly across phone, chat, and email, meeting customers where they are.

Connects with your VDP

Vini integrates with VDP to maximize engagement and conversion, meeting customers where they are.

Call Overflow Management

Keep queues clear by ensuring that extra calls are answered simultaneously by Vini.

Round-Robin Lead Routing

Knows when and what to hand off with all context intact, so customers don't have to repeat themselves.

Lead Management

No Lead Left Behind, From Inquiry to Closure

Handles conversations seamlessly across phone, chat, and email, meeting customers where they are.

Automatic Appointment Scheduling

Instantly books test drives and service slots in real-time without any wait time.

Nurtures & Re-Engages Leads

Sets timely check-ins and promotions so leads never go cold.

Sends Smart Reminders & Follow-Ups

Sends helpful nudges so customers don't forget test drives and service appointments.

Instant Context Gathering and CRM Updates

Reads and syncs lead details, preferences, outcomes, and action items into your CRM in real time.

Dealership Branding

Your Brand, Your Voice, Custom and Consistent

Handles conversations seamlessly across phone, chat, and email, meeting customers where they are.

Customize Your Agent

Customize your agent's voice, personality, and languages. Choose from expressive options and adjust tone, pacing, and style.

Build Your Script

Ensures every pitch matches your dealership's brand and standards. Customize pitches to your preference.

Create Your Workflows

Build custom flows for different sales or service scenarios, reducing manual effort.

Built to Understand Your Business

Vini adapts to your dealership's unique inventory, offers, and customer base, constantly learning and growing.

Reporting and Integrations

Insights and Integrations that Drive Results

Handles conversations seamlessly across phone, chat, and email, meeting customers where they are.

Intuitive Performance Dashboards

Track total calls, hours worked, resolution rates, response quality, and more, all in one view.

Seamless System Integrations

Integrates with CRM, DMS, and IMS for accurate, contextual conversations and dealership workflows.

Get Detailed Call Recaps

Get caller info, key highlights, action items, and transcripts instantly after each call.

Generates Actionable Insights

Identify follow-ups, customer intent, and next steps without digging through notes.

Shift Gears Between Sales and Service

Vini switches effortlessly between sales and service conversations, helping your team handle leads, bookings, and follow-ups with the same precision and speed.

Sales

Service

Provides Personalized Sales Response

Every customer gets personalized answers with accurate inventory, Carfax, and pricing information.

Captures Detailed Lead Data

Collects all the right details, including budget, vehicle type, and buying intent, so your team doesn't miss anything.

Revives Missed Sales Opportunities

Instantly follows up with cold or missed leads, keeping prospects alive.

Seamless CRM Sync

Collects data and syncs every interaction into your CRM.

Provides Personalized Sales Response

Every customer gets personalized answers with accurate inventory, Carfax, and pricing information.

Captures Detailed Lead Data

Collects all the right details, including budget, vehicle type, and buying intent, so your team doesn't miss anything.

Revives Missed Sales Opportunities

Instantly follows up with cold or missed leads, keeping prospects alive.

Seamless CRM Sync

Collects data and syncs every interaction into your CRM.

Vini AI Handles it All

Trusted by 3200+ Dealerships Globally

40+

Countries

10M+

Cars Processed

50+

Integrations

Try our Live Demo

See the Power of Vinie AI in Action Tag Live Preview/Instant Demo

Got questions? We've got answers.

Find answers to common questions about Spyne and its capabilities.

Vini AIConversational Agents for Dealerships

TRUSTED BY

Conversational AI That Speaks Your Language

Automate Every Milestone, from Lead to Loyalty

Everything You Need ToUpshift Customer Experiences

Always-On Conversations, Across Every Channel

No Lead Left Behind, From Inquiry to Closure

Your Brand, Your Voice, Custom and Consistent

Insights and Integrations that Drive Results

Shift Gears Between Sales and Service

Vini AI Handles it All

Try our Live Demo

Got questions? We've got answers.

Vini AI
Conversational Agents for Dealerships